CNT Course Frequently Asked Questions

Have a question? Click on one of the questions below to find the answer!

 

What is the format of the CNT course?
What is the registration process?
When and how are course materials distributed?
What languages are the course and exams offered in?
How long does the online course take?
How long is the written exam?
How do I access the written exam?
What do I do if I have trouble accessing the written exam on my exam day?
How long is the practical exam?
What time is my written/practical exam?
When and how will I be notified of my exam results?
How do I switch written or practical exam dates?
How do I change my exam language?
How do I schedule a retake exam?
When and how are certificates sent following course completion?
It has been more than 8 weeks since I passed my practical exam and I haven't received a certificate. What should I do?
Is verification of CNT completion automatically sent to the NCCAOM or any other organization?


 

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What is the format of the CNT course? The CNT course is 100% online! You will complete 16 modules (at your own pace) and associated quizzes, based on the CNT Manual. The modules will be made available in your CCAOM portal after your initial registration has been approved. In addition to completing the online modules, it is recommended that you  spend at least 15 hours reading and studying the CNT Manual to prepare for your exams. After passing the live-proctored written exam, you must also register for and successfully complete an online real-time practical exam with a NCCAOM-certified and state-licensed examiner. 

 

 

What is the registration process? Completing an online registration request and selecting a date for your live-proctored written exam is the first step. An email will be sent with a link to submit required eligibility information. After review and approval, you'll receive an email and can access the online modules via your CCAOM portal. More detailed information about the registration process and eligibility requirements can be found by clicking here.

 

 

When and how are course materials distributed?  All the information necessary to complete the course and prepare for your live-proctored written exam and online practical exam will be available in your CCAOM portal or course modules upon approval. You can access your CCAOM portal by logging in to our website and clicking in the "Portal" link in the upper right hand corner of your screen. You can also download the CNT Manual prior to receiving your registration approval in order to begin preparing for the course. If you are not able to access these materials, please contact our office

 

 

What languages are the course and exams offered in? The CNT course and exams are currently offered in English, Chinese and Korean. Some states may require completion of the CNT course in English. Be sure to check your state's licensing requirements before registering. To receive credit for completing the CNT course in English, the course and written exam must be completed in English. 

 

 

How long does the online course take? The online course modules should take approximately 7 hours to complete. They do not need to be completed all at once, however. In addition to the course modules, CCAOM recommends candidates spend an additional 15 hours studying the CNT manual independently. 

 

 

How long is the written exam? You will have 90 minutes to complete your exam on your scheduled exam date and time.

  

 

How do I access the written exam? All of the information needed to successfully prepare for, access, and complete your live-proctored written exam can be found in your CCAOM portal. Once you have entered the exam, a proctor will guide you through the process of setting up your cameras and accessing the testing software. 

 

 

What do I do if I have trouble accessing the written exam on my exam day? Please review the documents linked in your CCAOM portal several days before your exam date to ensure the best outcomes. There are several steps you can take in advance to help ensure you will not have technical difficulties on the day of your exam. For more details on who to contact if you have trouble accessing your exam, see the documents linked in your CCAOM portal. 

 

 

How long is the practical exam? When you register for a practical exam, you will choose a date and three hour block of time. However, the exam itself should take no more than twenty minutes. You will be assigned to a specific exam time during that three hour window and notified of your time via email approximately 2-3 days before the practical exam date.

 


What time is my written/practical exam?  Please note, all exam times on this website are listed in Eastern Time, as that it the time zone of the CCAOM office. CCAOM recommends using a time zone converter like this one to help you determine the exam time in your specific time zone. 

  

 

When and how will I be notified of my exam results? Both written and practical exam results will be communicated to candidates via email within ten (10) business days exam completion. Proctor reports for written exams must be received and reviewed by the CCAOM office before results can be finalized. Practical exams undergo an auditing process before results can be released. 


 

How do I switch written or practical exam dates? Please contact our office to make a request to switch exam dates. Policies and fees for switching exam dates can be found here

 

 

How do I change my exam language? Please contact our office to make a request to switch your exam language. Policies and fees for switching exam languages can be found here

 

 

How do I schedule a retake exam? Retake exams can be scheduled by the candidate by contacting our office. The retake fee is $75 for the written exam and $75 for the practical exam. 

 

 

When and how are certificates sent following course completion? Certificates will be mailed via USPS approximately 4 to 6 weeks after course completion and may take up to an additional 4 weeks to arrive because of current USPS delays due to Covid-19. To reduce possible delays, please make sure that the mailing address in your CCAOM profile is up-to-date and accurate. Early certificates may be requested for an additional fee by submitting a request.

 

 

It has been more than 8 weeks since I passed my practical exam and I haven't received a certificate. What should I do? Due to Covid-19, the USPS has shared that "products and packages may require more time to be delivered due to limited transportation availability." As a result, CCAOM cannot guarantee delivery by a certain date for certificates being sent via USPS. To ensure delivery by a certain date, certificates can be mailed overnight for an additional fee. Candidates can request overnight delivery, by submitting a Clean Needle Certificate/Verification Request Form..

If  more than 4 weeks have passed since your certificate was mailed to you via USPS, you can contact our office to request that a replacement certificate be sent to you. CCAOM will send replacement certificates via USPS at no charge for up to 6 months after your practical exam date. After 6 months have passed, you will required to submit a Certificate or Verification Request to receive a replacement.

 

 

Is verification of CNT completion automatically sent to the NCCAOM or any other organization? No, we do not automatically send verifications. NCCAOM and most state boards require CNT verification to be sent directly from the CCAOM. Please check with your state board to find out what their requirements are for CNT verification. See the Make a Request page to complete a verification request online after successfully completing the CNT course.