Minimum Technical Requirements

The new Clean Needle Technique course is completed entirely online. The following minimum system requirements are necessary to access the video course modules and complete the live-proctored written exam and examiner-administered practical exam.

Hardware Requirements

  • Mac, laptop or desktop PC (preferred)
  • Mobile device (smartphone, tablet), including iOS, Android or Blackberry devices and Microsoft Surface PRO 2 or higher running Windows 8.1 or higher
  • Built-in or USB plugin speakers, microphone and webcam / HD webcam

NOTES: Tablets running Windows 10 S-mode are NOT supported. Bluetooth devices are not recommended due to potential connectivity issues. You must have two devices with functioning cameras and microphones in order to complete the live proctored written exam (i.e. a laptop and Smartphone, a PC and tablet, etc.).

Supported Operating Systems

 Windows 7, 8,  8.1 MacOS X with MacOS 10.9 or later       ArchLinux (64-bit only) 
 Windows 10 (Home, Pro, Enterprise)       Ubuntu 12.04 or higher  Red Hat or Oracle Linux 6.4 or higher
 Windows Vista with SP1 or later  Mint 17.1 or higher  Fedora 21 or higher
 Windows XP with SP3 or later  CentOS 6.4 or higher  Open SUSE 13.2 or higher

Supported Browsers

  • Windows: Internet Explorer 11, Microsoft Edge 12, Firefox 27, Chrome 30
  • Mac: Safari 7, Firefox 27, Chrome 30
  • Linux: Firefox 27, Chrome 30

NOTE: Chrome is the recommended browser. Any higher version of one of the above browsers is also acceptable. 

Bandwidth Requirements

  • A broadband wired or wireless (minimum 3G or 4G/LTE) internet connection; wired connection is preferred
  • Up/down sending / receiving speed of 600Kbps / 0.6Mbps (high quality video), 1.2Mbps (720p HD video) or 1.8Mbps (1080p HD video)

NOTE: Use this link to determine your internet speed