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Graduate Profile of Olivia Hsu Friedman, MSOM, L.Ac., Dipl.OM. (NCCAOM)

  1. Date of graduation: August 2015
  2. Full-time or part-time practice: Full-time
  3. Current practice setting: Solo practice, Amethyst Facial Acupuncture + Skin Care, LLC., in downtown Chicago on the corner of Michigan Avenue and Oak Street.
  4. Areas of practice specialization:
    • Type of patients: professional adults
    • Type of therapy: acupuncture, Chinese herbs, aromatherapy, vibrational therapy, magnets
    • Principal conditions treated: facial/cosmetic and dermatological issues
  5. Postgraduate Education: Gold Standard Constitutional Facial Acupuncture Certificate, Cosmetic Acupuncture and Rejuvenation Certificate. I am also on the Board of Directors for the Illinois Association of Acupuncture and Oriental Medicine.
  6. Most rewarding aspect of practice: I enjoy helping others look and feel better about themselves while simultaneously treating root internal/psychological issues. My nearly 100-year-old Chinese grandmother sparked my lifelong fascination with vitality and what it takes to appear ageless, even in longevity. After taking a TCM dermatology class and learning how emotional and psychological issues can impact the skin, I felt a calling to specialize in anti-aging and the mind-body connection.
  7. Most essential tips for other graduates desiring to establish a successful practice: If you plan to open a solo practice, take the time to really think about what areas of OM are most enjoyable for you to practice and who your principal patients will be. If you define these two things well, it will help you determine all other aspects of your business plan such as: where to locate your practice, how to word your website and marketing materials, what the look and feel of your office should be, what sorts of tools/materials you will need, how to price your services, where to network, and, most importantly, how to differentiate yourself. Also, invest in a professional-looking website, business card, and Facebook site. You never get another chance to make a first impression. The money spent upfront will go a long way in establishing yourself as legitimate, credible, and worthwhile. Take advantage of technology to make your practice life easier. While there may be an initial learning curve to using electronic files, online scheduling, automatic billing, etc., it will improve your office's overall efficiency, save paper/filing space, keep you updated in real time, and allow you to work effortlessly in the office and remotely. Lastly, owning your own business means you need to know all aspects of business. READ, READ, READ business books/articles and network/hire lawyers, bankers, accountants, financial advisors, web developers, etc., to help you navigate the ins and outs of every aspect of your business. These people will be an invaluable part of your company's team and will save you time and money as your practice grows and changes.

Olivia Hsu Friedman is a 2015 graduate of the National University of Health Sciences, a CCAOM member institution. For a list of all CCAOM member colleges see state list.